Terms and conditions

The access and use of the website www.startas-shoes.com as the products and services available on the website, are regulated by the following Terms and Conditions. By using those services, you hereby agree to all those Terms and Conditions.

The access to the website is granted temporarily, and we reserve the right to withdraw or modify any services without further notice. We will not be held accountable if the website was to be inaccessible at any time and for a given time. We have the right to limit the access to some parts or the whole website.

The terms and conditions of access to the website www.startas-shoes.com are entirely managed by the company S.A.S L&L Associés. The company has the right to refuse the access to some parts or the whole website at any time and without any notice.

In accordance with the Law No. 78-17 of January the 6th 1978 relating to Data Files and Individual Freedoms which has been amended by the Law of August the 6th 2004: the data provided on the website www.startas-shoes.com are intended to the company L&L Associés, official distributor of the brand Startas, registered trademark that is the sole property of the group Borovo Gumitrade d.o.o. The company L&L Associés commits itself to an absolute respect of the confidentiality of those data. You have a right of access, modification, deletion of those data at any time. You may use this right by sending a mail to: L&L Associés S.A.S, 314 Rue Saint Honoré, 75001 Paris.

Under any circumstances you have the right, in any way whatsoever, to use the content of the website for any other purposes than personal ones without the written agreement of the company L&L Associés.

L&L Associés has the right the shut down any account in the case of the user is using proxy servers in order to hide the use of multiple accounts or is disturbing the smooth processing of the website.

You may use hypertext links redirecting to our website as long as it is done legally, and as long as you are not damaging the image, reputation of the brand Startas, the company L&L Associés or the group Borovo Gumitrade. It is forbidden to suggest any form of partnership with the brand Startas and/or the company L&L Associés if none exists.

The website cannot be integrated into another website. We reserve the right to delete the link without further notice.

For any other enquiry, do not hesitate to write at: contact@startas-shoes.co

When ordering, you are performing a purchase offer for a given product regulated by the following terms and conditions. Every order is regulated by: product availability, price confirmation and sufficient funds from the customer to ensure the smooth processing of the transaction.

Delivery time may be delayed due to some events out of our control such as: postal delays, force majeure (natural disasters, strikes, fire, accident, country crisis) from which we cannot be held accountable.

The products on the website may be ordered in the limit of the available stocks. In case of you have ordered and paid a product that is no longer available, L&L Associés commits to warn you by e-mail within 24 hours and reimburse you in maximum of 30 days.

In accordance with the French law: L121-84-6: you may use a period of withdrawal of 7 working days starting the moment the products are delivered to you. This period starts with the date written on the postal office stamp. Sending back the products are at the customer’s expenses. The reimbursement will be operated through banking transfer in a maximum of 30 days. Any product that is damaged or incomplete (including the original box) will not be reimbursed.

The payment is operated online by credit card. The secured platform is called SYSTEMPAY and is the result of a partnership between the Banque Populaire and Natixis. When ordering, you must provide an accurate and valid delivery address, as well as having the sufficient funds on the bank account of the used credit card to cover the entire price of the order.

The validation of an order is entirely at L&L Associés discretion. The company L&L Associés may refuse any order without having to explain itself or provide any notice.

When ordering, a confirmation email is sent to you. This email includes a summary of all the products you have ordered. We highly recommend that you save this email until you receive your order. This email is the acknowledgement of receipt of your order and provides information such as the date, the hour, the summary of your order.

As soon as we receive your order, we perform a pre-authorization on your credit card in order to ensure that the bank account has sufficient funds to cover the transaction. The products will not be shipped as long as this process is not fully completed. The money will be transferred from your bank account once the order is approved.

IMPORTANT: if you are purchasing from outside the European Union, some customs clearance fees may be charged by your country of residence. Those fees will have to be paid to your country's post office when receiving the shoes. 

 


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